Credit Guide

Who we are

WeBroke Pty Ltd is an ASIC-regulated mortgage broking firm holding ABN 53 695 861 33. We provide credit assistance to consumers seeking home loans, investment loans, refinancing, and other credit products.

What we do

We act as a credit intermediary — we do not provide credit directly. We assess your needs and objectives, compare loan products from our lender panel, and assist you in applying for credit. We are required to act in your best interests.

How we are paid

WeBroke receives commissions from lenders when a loan application is approved and settled. Typical commissions are:

• Upfront commission: Typically 0.5%–0.7% of the loan amount (paid by the lender)
• Trail commission: Typically 0.1%–0.2% per annum of the outstanding loan balance (paid annually by the lender)

These commissions are paid by the lender and do not represent an additional cost to you. We will provide you with specific commission information before we assist you with a credit application.

Our lender panel

We have access to a panel of 40+ lenders including major banks, non-bank lenders, and specialist lenders. A full list of our lender panel is available on request. We are not exclusively tied to any single lender.

Your rights

• You have the right to receive a copy of this Credit Guide
• You have the right to receive a Credit Proposal Disclosure document before we assist you with a credit application
• You have the right to make a complaint about our services
• You have the right to access information we hold about you

Complaints

If you have a complaint, please contact us first:

If we cannot resolve your complaint within 30 days, you may refer it to the Australian Financial Complaints Authority (AFCA):